Commands

This page documents the common TicketBot slash commands. Availability depends on your server configuration (for example which roles count as staff/ticket moderators).

/ticket

Creates a ticket. By default it opens a subject picker.

Parameters

• subject (optional) Create a ticket under a specific subject (skips the picker).
• user (optional) Create a ticket on behalf of another user (if permitted).

/close

Closes the ticket you’re currently in.

Parameters

• time (optional) Delay the close (for example 10m, 2h, 1d). If someone sends a message, the timer is cancelled.
• reason (optional) Close reason. Some servers require a reason; if required, you’ll be prompted.
• force (optional) Prevent the scheduled close from being cancelled.

/claim

Ticket moderators only.

Claims the current ticket. Depending on your subject settings, claiming can restrict what other staff can do in the ticket.

/unclaim

Ticket moderators only.

Removes your claim on the current ticket.

/add

Adds a user to the current ticket.

Parameters

• user (required) The user to add.

/remove

Ticket moderators only.

Removes a previously added user from the current ticket. The ticket creator and staff members can’t be removed.

Parameters

• user (required) The user to remove.

/subject

Ticket moderators only.

Changes the subject of the current ticket.

Parameters

• subject (required) The new subject.

Due to Discord channel rate limits, the channel name may take up to 10 minutes to update.

/rename

Ticket moderators only.

Renames the ticket channel.

Parameters

• name (required) New channel name (no spaces).

Due to Discord channel rate limits, this command can only be run once every 10 minutes.

/debug

Server administrators only.

Intended for debugging, typically when a TicketBot developer/support agent asks you to run it.